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About Heights Consultancy

During my 25 years experience within the facilities industry, working with the same company which transformed from a family run business to a commercial operation turning over £25 million per annum. I was able to gain a vast amount of experience and knowledge at many levels during my time there. 

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Working my way up from a weekend window and carpet cleaning operative to Managing Director for the Vertical and Specialist department, which grew from a two person team (myself being one of them) to a team of 85 operatives and management. I faced many challenges and life experiences along the way, learning from the successes but mainly those mistakes that we all make.

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Having the privilege to work with many experts in the industry to grow my own knowledge and expertise, I decided that I wanted to focus on supporting others who are or want to be involved within the window cleaning and specialist industry. A key aspect of starting this business is to do just that, by sharing my knowledge, expertise and passion for working with others to ensure people stay safe whilst working at height.

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The more I thought about this the more areas I started to realise I could support others. With the opportunity of assisting established companies or those planning on expanding into window cleaning and specialist works, with their processes and procedures, through to advising architects and façade designers on the practicalities of their designs.  

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With this vison in mind Heights Consultancy was established, with a passion and dedication to empower businesses by providing exceptional advice and support. With my own industry expertise and that of other associates within the industry, we are dedicated to delivering exceptional consultancy services to meet the unique needs of our clients. We are committed to excellence and strive to make a difference in the industry by  offering specialised knowledge and insights to address the unique challenges of window cleaning and associated services, ensuring safe and outstanding results for every client. 

Wayne Smith, Owner and managing director

Wayne Smith, Owner and Managing Director

Some of our current and past customer.

Our Commitment to Excellence

Delivering Results

Professionalism

At Heights Consultancy, professionalism is at the core of everything we do. We adhere to the highest standards of integrity and ethics, ensuring that our clients receive reliable and trustworthy consultancy services.

Tailored Solutions

We believe in accountability and take ownership of providing tailored solutions that address the specific needs of our clients. Our commitment to accountability drives us to deliver results that exceed expectations.

Expertise

With extensive knowledge and expertise in the window cleaning industry, we offer valuable insights and innovative approaches to support our clients' success. Our team's dedication to continuous learning ensures that we stay at the forefront of industry advancements.

Collaborative 

We are committed to building strong and collaborative partnerships with our clients, working hand in hand to achieve their goals. Our collaborative approach fosters long-term relationships based on mutual trust and shared success.

Client-Centric Focus

Passion drives our client-centric focus, and we are passionate about delivering exceptional results that make a meaningful impact on our clients' businesses.

Testimonials

"I have worked with Wayne for over 15 years. A proactive and innovative professional who always puts the customer first. He is a pleasure to do business with."

Amy North, Park Manager, Arlington Business Park

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